Field Service Technician - Wastewater

Lead the Future of Wastewater Treatment at a Premier Solutions Provider

Compensation: Competitive $100,000 to $200,000 base salary + bonus + benefits including health, dental, vision and 401(k)

Remote: This is a remote position with a mixture of daily or weekly travel to jobsites across the continental US.

360 Talent Avenue is partnering with a premier wastewater solutions company to hire a Field Service Technician - Wastewater. This is a high-impact, technical role reporting to the Executive Vice President. The Field Service Technician - Wastewater demonstrates highly skilled hands-on experience and industry knowledge as part of a solutions focused team serving some of the most dynamic industries and clients in the country. This role is responsible for supporting system installations, startups, repairs, and maintenance of the wastewater treatment chemistry and equipment.  This role will troubleshoot and solve complex problems, communicate to technical audiences, and recommend operational improvements.  The Field Service Technician - Wastewater acts as a liaison between the team and client supporting client confidence and business expansion. 

Why You’ll Love This Role:

• Technical Impact – Apply your expertise in wastewater chemistry and equipment to solve real-world challenges, improve efficiency, and drive measurable results.
• Client-Centric Focus – Partner with leading organizations across some of the most dynamic industries in the country, delivering solutions that ensure compliance, minimize costs, and maximize treatment performance.
• Solutions-Driven Team – Join a highly skilled, collaborative group that thrives on innovation and problem-solving.
• Growth & Flexibility – Benefit from remote work with travel, ongoing technical training, and clear opportunities for career advancement.
• Competitive Rewards – Earn a strong base salary plus eligibility for annual bonus.
• Comprehensive Benefits – Access health, dental, vision, retirement plans, and travel mileage reimbursement.

Key Responsibilities

• Leverage knowledge of coagulants, polymers, and wastewater specialty chemicals to troubleshoot and provide field support for chemical treatment programs, equipment, and processes at industrial wastewater treatment plants. 
• Maintain composure and professionalism while demonstrating urgency addressing complex situations, ensuring effective problem-solving and client confidence.
• Support site readiness preparation, and startup and ongoing monitoring.
• Prepare technical reports, recommendations and communicate verbally and in writing complex information to technical audiences of varying levels of expertise. 
• Follow industry standards and best practices while remaining current in new technologies. 
• Act as a liaison between the team and client supporting client confidence and business expansion.

A Day in the Life 

• Work at client site to evaluate wastewater treatment chemistry and processes.
• Communicate with the wastewater treatment team including Operators, Mechanic, and/or Lab Tech in addition to clients to better understand the issue.
• Evaluate data and use knowledge and skills to provide a best practice recommendation.
• Create a report documenting results. 
• Continue to monitor and evaluate performance and recommend any follow up changes.

What You Bring

• 5–7 years of technical service experience in industrial wastewater treatment including deep knowledge of specialty chemicals.
• Bachelor’s degree in Chemistry, Environmental Science, Engineering, or related field preferred; equivalent industry experience considered.
• Experience with Dissolved Air Floatation Systems, Belt press, Centrifuge, clarification systems, Biological treatment both aerobic and anaerobic systems.
• Ability to build strong relationships across the team and client to gather information, collaborate on solutions, and provide recommendations.  
• Strong problem-solving skills and ability to work independently and with a team at client sites.
• Excellent written and verbal communication skills with the ability to effectively translate complex information across audiences with varying levels of expertise. 
• Proficiency in Microsoft Office and comfort with data tracking and analysis with demonstrated ability to produce professional service reports.
• Valid driver’s license and willingness to travel regularly to customer facilities.
• Ability to lift up to 50 lbs and work in varying plant and weather conditions.
• Comfortable working in industrial environments and using appropriate PPE.
• All applicants must be able to complete pre-employment onboarding requirements which may include any/all of the following: background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

360 Talent Avenue is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran, status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs